Shipping policy
Shipping Policy
Effective Date: August 4th, 2026
Thank you for shopping with Barkmoto. We are committed to processing and delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
- Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.
- During peak seasons, promotions, or product launches, processing times may be longer.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
We may offer:
- Standard Shipping
- Expedited Shipping
- Free shipping on qualifying orders (if applicable)
Any available shipping promotions will be displayed during checkout.
Estimated Delivery Times
After your order has been processed, estimated delivery times are:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Express Shipping: 1–2 business days (where available)
Delivery times are estimates and are not guaranteed.
Shipping Locations
We currently ship to:
- United States
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number (when available). Tracking information may take up to 24 hours to become active.
Incorrect Shipping Information
Please ensure your shipping address is accurate before submitting your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.
If an order is returned due to an incorrect address, additional shipping charges may apply to resend the package.
Lost, Stolen, or Delayed Packages
Once a package has been handed over to the shipping carrier, delivery is the carrier's responsibility.
If your package is delayed, lost, or marked as delivered but cannot be located, please contact us at support@barkmoto.com. We will do our best to assist you in working with the shipping carrier.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery. Include:
- Your order number
- Photos of the damaged item(s)
- Photos of the packaging
We will review your claim and work toward an appropriate resolution.
Multiple Shipments
Orders containing multiple items may be shipped separately depending on inventory availability. If this occurs, you will receive tracking information for each shipment.
Contact Us
If you have any questions about our shipping policy, please contact us:
Email: support@barkmoto.com
Business Hours: Monday–Friday, 24/7
Website: barkmoto.com